Advice from a CSM’s CSM – Part 2
Key topics include:
- Advices for CSM in Dealing with Customer’s Accountability in a Bargain
- 2 Important Qualities to Become a Trusted Adviser
- Tips on Developing Relationships with Stakeholders
- Advices for Customer Success Managers
Panel Member:
Rick Adams, CEO & Founder, Practical CSM
Cole Sanders, Senior CSM, ClientSuccess
