Customer Success Webinars & Events Calendar

We host a variety of events including Customer Success webinars, live training, conversations with thought leaders, and panel debates. Additionally, we also list events from our partners. Browse and register for as many events as you like. We welcome suggestions for future events. Let us know if there’s a specific topic or guest you’d like us to cover. We’ll do our best to make it happen.

The future of customer-led growth with Catalyst & Totango

Customer expectations are at an all-time high, so businesses require a robust, agile, and comprehensive platform to not only meet,

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Creating Customer Moments at the Contact Level

Achieving personalized experiences is key to ensuring customer contacts recognize the value of your product and continue investing in it.

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Virtual Customer Success Network

Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

April 4 CS Leadership Office Hours

Join us on Thursday at 1pm ET, April 4, 2024 This series is meant for those in Customer Success Leadership positions who

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

How to Rebuild a Successful Community

Communities are always evolving - but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

April 18 CS Leadership Office Hours

This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

2024 SaaS retention benchmarks: How does your company compare?

As the B2B SaaS landscape continues to shift amid ongoing global changes, staying informed with the latest benchmarking data is

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Understanding the Heart of Your Team & Customers

Join us for a practical masterclass that will transform the way you engage with your teams and customers. Our speakers

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

May 2 CS Leadership Office Hours

This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Submit Your Event

Practical Customer Success Management border

Does your company host Customer Success webinars or events? If so would you like to advertise them here on the Practical CSM? If the answer to the above two questions is “yes” then simply fill out the form to tell us about your event and we will be happy to include it in our schedule to view alongside our own events.