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VERSION:2.0
PRODID:-//Practical CSM//pcsm-events 1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
UID:event-32738@practicalcsm.com
DTSTAMP:20261017T031944Z
DTSTART:20261119T170000Z
DTEND:20261119T180000Z
SUMMARY:Fragmented feedback and missed signals: fixing the CS blindspot
DESCRIPTION:Your CS team hears what customers need every day: on calls\, i
 n tickets\, through surveys\, and across Slack threads. That insight is sp
 read across so many places that it rarely reaches a roadmap decision\, and
  the request that gets acted on tends to belong to whoever pushed hardest.
  In this live session with Dovetail\, we'll explore how CS teams can bring
  every customer signal into one place\, spot the opportunities worth fight
 ing for\, and take them to Product with the evidence to back them up. If y
 ou lead a CS team\, this session will show you how to turn what your custo
 mers tell you into decision...\n\nRegister or join: https://www.customersu
 ccesscollective.com/fixing-the-cs-blindspot/\nDetails: https://practicalcs
 m.com/event/fragmented-feedback-and-missed-signals-fixing-the-cs-blindspot
 /
URL:https://www.customersuccesscollective.com/fixing-the-cs-blindspot/
LOCATION:https://www.customersuccesscollective.com/fixing-the-cs-blindspot
 /
STATUS:CONFIRMED
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