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SUMMARY:DeepTarget Customer Success Webinar Series
DESCRIPTION:Each month\, DeepTarget hosts a Customer Success Webinar filled with industry news\, helpful tips\, innovations\, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. \nEach Webinar is unique and designed with you in mind. Learn how to grow your deposits\, loans\, revenue and customer loyalty through your DeepTarget platform. \nRegister Today!
URL:https://practicalcsm.com/event/deeptarget-customer-success-webinar-series-4/
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SUMMARY:Customer Success: From Cost Center to Revenue Driver
DESCRIPTION:Customer Success (CS) has transformed from a 1996 concept to a revenue-driving imperative\, especially for SaaS and service-based businesses. In today’s volatile market\, proactive customer engagement\, adoption\, and retention are no longer optional—they’re essential for reducing churn and maximizing Net Revenue Retention (NRR). The most profitable Customer Success teams go even further to build richer relationships and drive expansion opportunities\, reframing Customer Success from a cost center to a revenue driver. \nBut\, how are you going to get there—and most importantly\, stay there? \nJoin us for an insightful discussion with TSIA\, where we’ll explore the latest research on trends\, automation\, and innovation within the customer journey\, along with shared\, practical experiences from Diabsolut and Certinia Customer Success experts. \nBy attending this webinar\, you can expect to:\n– Understand the evolution of Customer Success and its impact on revenue growth.\n– Learn strategies to reduce churn and leverage Net Revenue Retention (NRR).\n– Discover how automation and innovation enhance the customer journey.\n– Gain insights into practical applications of packaged solutions for improved customer outcomes. \nWe look forward to seeing you there.
URL:https://practicalcsm.com/event/customer-success-from-cost-center-to-revenue-driver/
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