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DTSTART;TZID=UTC:20250619T180000
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SUMMARY:The ROI of Customer Satisfaction: How to Measure and Maximize It
DESCRIPTION:Are you struggling to demonstrate the business value of customer satisfaction? Without clear metrics\, it’s difficult to justify investments in improving the customer experience. In this webcast\, Jeff Rumburg will explore the ROI of customer satisfaction and how to measure its impact on your business. He’ll share strategies to improve satisfaction scores and translate them into tangible business outcomes. Attendees will learn how to quantify the value of customer satisfaction and use it to drive organizational success.
URL:https://practicalcsm.com/event/the-roi-of-customer-satisfaction-how-to-measure-and-maximize-it/
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