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DTSTART;TZID=UTC:20250729T143000
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SUMMARY:Turn Data into Action: How CS Teams Can Leverage AI to Drive Growth
DESCRIPTION:AI is transforming Customer Success\, but for many CS and revenue leaders concerns around data privacy\, technical complexity\, and unclear ROI continue to stall progress. \nJoin this live session as we unpack how to navigate these roadblocks\, from building a business case that satisfies security teams to getting stakeholder buy-in and budget approval. \nWe’ll also dive into the “now what?” side of AI: \n\nHow to operationalize AI once it’s live\nWhere it actually moves the revenue needle\nHow to measure impact across churn prevention\, expansion\, and forecast accuracy\n\nWhether you’re evaluating AI or already invested\, you’ll walk away with practical strategies for turning AI from a concept into a measurable growth driver\, especially within data-sensitive or regulated environments. \nSpeakers \n\nOri Entis\, SVP\, Product\, Staircase by Gainsight\nStrath Lanyon\, Chief Client Success Officer\, Xceptor
URL:https://practicalcsm.com/event/turn-data-into-action-how-cs-teams-can-leverage-ai-to-drive-growth/
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