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DTSTART;TZID=UTC:20250805T170000
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SUMMARY:Team Agents: Agents that Tell You What Your Customers Won’t
DESCRIPTION:Data can be noisy\, and customers won’t always raise their hand to let you know there’s a risk. In this session\, we’ll spotlight Team Agents—AI teammates that surface hidden risk and customer signals for your human team to act on. You’ll see: \n\nHow agents aggregate signals across email\, calls\, usage\, support tickets\, and Slack\nWhat to do with surfaced at-risk accounts and act on proactive signals before churn sinks in\nUsing agent-driven segmentation to reallocate your team’s time to where it matters most\n\nLearn how to deploy these “team agents” to proactively flag unseen risks and optimize resource allocation—so you’re never caught off-guard by a surprise churn.
URL:https://practicalcsm.com/event/team-agents-agents-that-tell-you-what-your-customers-wont/
ATTACH;FMTTYPE=image/png:https://practicalcsm.com/wp-content/uploads/2025/07/AI-vs-CSM-Jobs-to-be-done-1024x577-1.png
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