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SUMMARY:Building Your First AI Agent: AI for Customer Success | Session #5
DESCRIPTION:In our lunch & learn webinar series\, Caroline Depierre (pollup.ai) and Christiane Kaiser (kaiser-cx.com) share how Customer Success teams can adopt AI in a practical\, hands-on way. From identifying where to start\, to automating communication touchpoints\, to building AI agents and automations that actually work. \nSession #5 on the 10th October is all about Building Your First AI Agent for Customer Success. Join us to learn the basics of AI agents\, and apply it to your own team set up and needs. Register via Zoom: https://us02web.zoom.us/webinar/register/WN_bLhTEM8YQvW_fuq0te-qBA#/registration
URL:https://practicalcsm.com/event/building-your-first-ai-agent-ai-for-customer-success-session-5/
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