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DTSTART;TZID=UTC:20251118T140000
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SUMMARY:Churn is NOT a Customer Success Problem\, Episode 3
DESCRIPTION:For years\, you’ve been saying it: Customer Success can’t solve churn alone. \nYou’ve witnessed firsthand how sales overpromises\, product gaps\, and organizational silos undermine even the most dedicated CS efforts. Now\, we have the data to prove it. \nThe Data Reveals:\n• Churn is a Systemic Issue\n• Product is Key\n• Broken Promises Kill Relationships
URL:https://practicalcsm.com/event/churn-is-not-a-customer-success-problem-episode-3/
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SUMMARY:From Dashboards to Action: AI Agents and the Future of Customer Success
DESCRIPTION:Overview\n\n\nChallenges\n\nCustomer Success leaders struggle to predict churn and act on insights fast enough. Fragmented data and manual workflows slow response times—AI agents solve this by automating action and bridging teams across support\, delivery\, and success.\n\nSummary\n\nThis webinar explores how AI agents are transforming Customer Success by moving from passive insights to proactive action. You’ll learn how automation\, predictive intelligence\, and agentic AI are reshaping how teams prevent churn\, drive renewals\, and deliver measurable outcomes.
URL:https://practicalcsm.com/event/from-dashboards-to-action-ai-agents-and-the-future-of-customer-success/
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