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SUMMARY:Customer Success Summit | Chicago | November 2025
DESCRIPTION:Elevate your CS strategy and get in a room with industry leaders as they reveal case studies\, best practices\, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to accelerate your career.
URL:https://practicalcsm.com/event/customer-success-summit-chicago-november-2025/
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DTSTART;TZID=UTC:20251119T190000
DTEND;TZID=UTC:20251119T200000
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CREATED:20251017T163137Z
LAST-MODIFIED:20251017T163424Z
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SUMMARY:Meet ChurnZero's AI Agents: Your new teammates for customer growth
DESCRIPTION:AI is shaping how customer teams work and scale. Join You Mon Tsang and Abby Hammer for a first-hand look at how ChurnZero’s AI Agents turn complexity into clarity; automating routine work\, surfacing insights\, and taking action so you can focus on strategy\, relationships\, and growth. \nYou’ll get an inside tour of ChurnZero’s new AI Marketplace\, where your team can choose and deploy purpose-built AI Agents that don’t just inform your work\, but perform it. You’ll also get to know your new digital teammates— our first batch of AI agents\, engineered by CS experts to amplify your people\, turn dialogue into direction\, and turn friction into flow. \nKey takeaways: \n\n\n\nSee how ChurnZero AI Agents automate work and take action in real workflows\nExplore the AI Marketplace and learn how to deploy agents across your team\nGet practical ideas for using AI to deliver more value today\n\n\n\nOur Speakers:
URL:https://practicalcsm.com/event/meet-churnzeros-ai-agents-your-new-teammates-for-customer-growth/
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