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SUMMARY:DTCSM – Cisco Customer Success Manager
DESCRIPTION:The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully\, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course\, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers. \nThis course is based on understanding the customer lifecycle and how to optimize that journey\, increasing the value realized by the customer\, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam\, you earn the Cisco Customer Success Manager Specialist certification.
URL:https://practicalcsm.com/event/dtcsm-cisco-customer-success-manager/
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SUMMARY:HubSpot AI Agents: From Prospecting to Customer Success
DESCRIPTION:Join us offline for an interactive and practical deep-dive into deploying AI Agents across your HubSpot portal – from first touch to customer retention. \nWhether you’re a RevOps professional\, GTM leader\, or HubSpot admin\, you’ll see live AI agent demos\, real implementation patterns\, and get hands-on guidance from a certified Revenue Architect and Platinum Hubspot Solution Partner at RevTech Agency. \nSee you on Monday!
URL:https://practicalcsm.com/event/hubspot-ai-agents-from-prospecting-to-customer-success/
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