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SUMMARY:Support x Success: Building Collaborative Customer Workflows
DESCRIPTION:We’ll show you how customer support and success teams can build collaborative workflows\, share account context\, and act on the same signals to improve retention and customer outcomes. You’ll learn how support tickets surface critical signals for health scoring and renewals\, and what to look for in a unified post-sales platform that brings your entire post-sales team under one roof.
URL:https://practicalcsm.com/event/support-x-success-building-collaborative-customer-workflows/
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