BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Practical CSM - ECPv6.14.0//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Practical CSM
X-ORIGINAL-URL:https://practicalcsm.com
X-WR-CALDESC:Events for Practical CSM
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20260101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20260110T180000
DTEND;TZID=UTC:20260110T190000
DTSTAMP:20260408T231403
CREATED:20251209T091618Z
LAST-MODIFIED:20251209T091618Z
UID:10000567-1768068000-1768071600@practicalcsm.com
SUMMARY:Webinar How to Talk Expansion Without Feeling Salesy
DESCRIPTION:Most teams know expansion is critical to driving NRR. What’s less clear is how to approach those conversations in a way that feels right for your business and your customer. \nIn this session\, we’ll unpack how to navigate that moment\, read the signals\, lead with value\, and make growth feel like a natural next step in the partnership. \nWhat You’ll Learn \n\nWhat expansion-readiness really looks like\, and what to look for before you act\nHow to open the door to growth without putting the relationship at risk\nLanguage that builds trust and keeps the conversation grounded in value\nHow CS and Sales can work together to support authentic\, well-timed growth
URL:https://practicalcsm.com/event/webinar-how-to-talk-expansion-without-feeling-salesy/
ATTACH;FMTTYPE=image/png:https://practicalcsm.com/wp-content/uploads/2025/12/dcs-hero-2-768x628-1.png
END:VEVENT
END:VCALENDAR