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SUMMARY:Set up for success: Proven readiness tactics to accelerate identity outcomes
DESCRIPTION:Discover readiness tactics—frameworks\, training\, and metrics—to accelerate identity outcomes from day one.
URL:https://practicalcsm.com/event/set-up-for-success-proven-readiness-tactics-to-accelerate-identity-outcomes/
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DTSTART;TZID=UTC:20260121T163000
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SUMMARY:Agents Unplugged:  Your Playbook to Deploying Post-Sales Agents
DESCRIPTION:Forget the future. AI Agents are here\, and they’re already rewriting the playbook for Customer Success. The best teams aren’t experimenting; they’re executing\, using agents to scale impact\, surface expansion signals\, and prove automation can drive growth and connection. \nJoin us at Agents Unplugged for a behind-the-scenes look at how real teams are building\, testing\, and scaling Agents that make their work faster\, smarter\, and more human. \nKey Takeaways You Won’t Want to Miss:\nHow leading CS teams are already using AI Agents to augment—not replace—their teams \nReal deployment stories: what worked\, what didn’t\, and what they’d do differently \nHow to identify and prioritize the best Agent use cases across your customer journey \nWhy “human-in-the-loop” automation is the secret to scaling CS without sacrificing relationships
URL:https://practicalcsm.com/event/agents-unplugged-your-playbook-to-deploying-post-sales-agents/
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