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DTSTART;TZID=UTC:20260218T170000
DTEND;TZID=UTC:20260218T180000
DTSTAMP:20260408T201800
CREATED:20260209T181150Z
LAST-MODIFIED:20260209T181150Z
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SUMMARY:Oracle Integration Customer Success Webcast with UCAL & OneGlobe
DESCRIPTION:A Real-world Transformation Journey with UCAL\n\n\nConsolidated automation strategy by migrating from UiPath to Oracle Integration\n\n\n\n\nIn this one-hour webcast\, Oracle\, UCAL\, and OneGlobe come together to explore how Oracle Integration with native Robotic Process Automation (RPA) can modernize labor-intensive\, business-critical workflows—without introducing additional platforms or technical debt. \nWith OneGlobe’s implementation expertise\, UCAL automated two high-impact processes: Goods Receipt Note (GRN) Consolidation and Sales Order Processing — resulting in improved accuracy\, faster processing\, enhanced visibility\, and the ability to redeploy staff to higher-value work. \nAttendees will gain insight into: \n\nHow UCAL identified the right processes for RPA within Oracle Fusion\nHow native OIC integration and RPA capabilities work together in practice\nTangible business outcomes\, including reduced processing time and improved financial visibility\nProven implementation best practices for scaling automation successfully\n\nThe webcast concludes with an open discussion and practical next steps for organizations considering or expanding Oracle Integration RPA as part of their enterprise automation strategy.
URL:https://practicalcsm.com/event/oracle-integration-customer-success-webcast-with-ucal-oneglobe/
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DTSTART;TZID=UTC:20260218T170000
DTEND;TZID=UTC:20260218T180000
DTSTAMP:20260408T201800
CREATED:20260210T085225Z
LAST-MODIFIED:20260210T085225Z
UID:10000599-1771434000-1771437600@practicalcsm.com
SUMMARY:They’re Customers\, Not Sheep: Individualizing the Customer Lifecycle at Scale
DESCRIPTION:In this fireside chat\, Totango CEO Keith Frankel and Appcues CEO Ryan Barry will dig into what’s really breaking customer journeys… and why value\, not lifecycle stages\, should drive the experience. \nFrom value-first growth to engagement and personas to lifecycle alignment\, they’ll focus on how teams can stop treating customers the same\, without sacrificing scale. Join us for a candid\, unscripted conversation with strong opinions and real examples. \n‍
URL:https://practicalcsm.com/event/theyre-customers-not-sheep-individualizing-the-customer-lifecycle-at-scale/
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