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DTSTART;TZID=UTC:20260301T060000
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SUMMARY:A.I. Applications for Customer Success
DESCRIPTION:Learn how artificial intelligence can enhance customer service and experience. This workshop focuses on using A.I. tools\, like chatbots\, to provide 24/7 support\, resolve simple issues\, and deliver personalized interactions through intelligent automation. Gain a professional edge with this expert-led\, self-paced online workshop and earn a micro-credential that showcases your skills and sets you apart in today’s A.I.-driven workplace. \nThis program is offered in partnership with MSOE Center for Professional Education. \nINSTRUCTOR:\nPatrik Neuwirth\, MSOE Adjunct Trainer \nWHO SHOULD ATTEND:\n-Customer success professionals seeking to apply A.I. for improved engagement and efficiency. \n-Job seekers and career changers targeting roles in support\, CX\, or digital service delivery.
URL:https://practicalcsm.com/event/a-i-applications-for-customer-success/
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