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DTSTART;TZID=UTC:20260401T170000
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SUMMARY:Customer Success is a Lie: GRR - The Hidden Promise
DESCRIPTION:Customer Success Universe! 🌍 \nRSVP today to join me\, Matt Grasela\, Anthony DeShazor and Tamika Brunetti on Wednesday\, April 1\, 2026\, at 11 AM CT\, as we expand on something you did not expect me to say about Customer Success! \nTopic: GRR The Hidden Lie that includes TCV\, marks contraction and inflates revenue stability. \nCustomer Succes is a Lie: A provocative\, myth-busting session on why many Customer Success organizations think they’re practicing CS—yet still fail to deliver meaningful\, repeatable\, revenue-driving outcomes.
URL:https://practicalcsm.com/event/customer-success-is-a-lie-grr-the-hidden-promise/
ATTACH;FMTTYPE=image/jpeg:https://practicalcsm.com/wp-content/uploads/2026/03/1773945658146.jpg
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