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DTSTART;TZID=UTC:20260630T180000
DTEND;TZID=UTC:20260630T190000
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CREATED:20260609T151839Z
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SUMMARY:CSC Central and Eastern Europe: Virtual networking hour
DESCRIPTION:CSC Central and Eastern Europe: Virtual networking hour | June 30 \nJoin us on June 30 for our CSC Central and Eastern Europe virtual networking meetup\, where you will get the chance to connect\, engage\, and network with your fellow community members. \n🗓 June 30\n⏰ 7:00 PM CEST\n📍 Virtual \n\nWhat is a CSC meetup? \nThink of it as your local community hub. CSC meetups are casual\, virtual gatherings where customer success professionals come together to: \n\nBuild meaningful connections with peers in your region\nSwap stories\, wins\, and challenges from the field\nGet inspired by fresh ideas and real-world experiences\n\nMeetups are free to attend. \n\nWhat to expect: \n\nRelaxed conversations: No slides\, no pressure\, just real talk.\nNetworking made easy: Small group chats designed to help you meet people fast.\nCommunity first: Whether you are new to CSC or a longtime member\, you will leave with new connections and insights.\n\n\nWho is it for? \nCustomer success professionals across Central and Eastern Europe\, including Customer Success Managers\, VPs and Directors of CS\, Heads of Customer Success\, Onboarding Specialists\, Account Managers\, and Customer Experience Managers. \n\nWho is Customer Success Collective? \nWe are a global\, community-led network built by and for customer success professionals. No pitches. No pressure. Just practical insights\, real connections\, and a shared mission to elevate the role of CS and put customers at the heart of every business.
URL:https://practicalcsm.com/event/csc-central-and-eastern-europe-virtual-networking-hour/
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DTSTART;TZID=UTC:20260630T180000
DTEND;TZID=UTC:20260630T190000
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CREATED:20260622T165808Z
LAST-MODIFIED:20260622T165808Z
UID:10000658-1782842400-1782846000@practicalcsm.com
SUMMARY:Build Your Fluency: Every AI Term You Keep Hearing\, Explained in CE Terms
DESCRIPTION:Chat AI. Agents. MCPs. APIs. Vibe coding. You’ve heard all of them — maybe used a few. The good news: you don’t need to be technical to understand what any of these actually do. You just need someone to explain them in CE terms\, with CE examples\, connected to the work you’re already doing. \nThat’s this session. \nEvery tool we cover gets introduced through the lens of your content library\, your learner workflows\, your production process. We’ll also walk through real use cases with an MCP connector built specifically for CE teams — a concrete\, hands-on example of what MCPs actually unlock when they’re connected to your stack. \nThe goal isn’t to overwhelm you with options. It’s to leave you genuinely confident about which tools belong where — so you stop second-guessing and start using them well. \nYou’ll walk away with: \n\nA plain-English breakdown of every major tool type — what it does\, what it can’t do\, when you need it\nCE-specific examples that connect every concept to your real work\nA quick look at MCP use cases built for CE teams — and a workflow to try immediately\nA tool map to layer onto the workflow map from session 1
URL:https://practicalcsm.com/event/build-your-fluency-every-ai-term-you-keep-hearing-explained-in-ce-terms/
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