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X-WR-CALNAME:Practical CSM
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X-WR-CALDESC:Events for Practical CSM
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DTSTART:20250101T000000
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DTSTART;TZID=UTC:20261006T170000
DTEND;TZID=UTC:20261006T180000
DTSTAMP:20260907T092206Z
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SUMMARY:From Signal to Revenue: How Agentic AI Changes the NRR Playbook
DESCRIPTION:Customer Success teams aren’t short on customer data. The challenge is knowing what matters\, where to focus\, and how to act before risk or opportunity shows up in the forecast. \nIn this webinar\, we’ll explore how agentic AI can help CS and Revenue teams move from fragmented signals to earlier decisions and coordinated action across retention and expansion. \nYou’ll learn how to: \n\nUse agentic AI to detect churn risk and expansion signals earlier across customer data\, conversations\, usage\, and relationships.\nDecide which parts of the CS motion should be handled by agents and where human judgment matters most.\nBuild a more proactive NRR operating model that connects customer signals to consistent action across the lifecycle.
URL:https://practicalcsm.com/event/from-signal-to-revenue-how-agentic-ai-changes-the-nrr-playbook/
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