Launching Your First Digital-First Segment
A CSM for all customers! A lofty goal for sure...but in reality, we know this can't be. But how do […]
Free
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The Customer Success Excellence Awards
The world’s first awards ceremony dedicated to the customer success profession. Launching in London on June 15th 2022 Coming to […]
Basic CSM – Data Analysis & Reporting
Customer Success Management is one of those roles that sits in the middle of many existing duties. It takes aspects […]
Customer Success Festival Las Vegas
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In June 2022, Customer Success Festival will assemble customer success champions from the world's largest companies and most exciting startups […]
$795
Coffee Bar Conversations with Rick Adams and Remco de Vries – The Role of Community in Customer Success
Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up and coming new thought […]
Measuring Success: Evolving KPIs for Growing Revenue in an As-a-Service Business
About this talk "If you can measure it you can manage it.” These are words of wisdom often repeated in […]
Free
How to build an expert onboarding strategy
Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]
Free
How to build an expert onboarding strategy
Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]
Free
How to build an expert onboarding strategy
Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]
Free
Fueling Your CS Strategy via Product Experience
Do you know if your customers are utilizing key facets of your product suite? Do you know which features are […]
CSN Breakfast: Supercharging customer success with customer education
Join our panel discussion with three CS experts to understand how to boost customer success with efficient client education Our […]
Free
Driving Business Outcomes with Jama Software’s Success Programs
When you buy Jama Connect, you’re not just buying the #1 requirements management solution on the market. Our Customer Success […]