Landing the Right CS Leadership Role

Until recently Manos was VP of Customer Success for Mitek Systems – a high tech software startup focusing on ID verification and biometrics for Fintech industry  -where he was responsible for building the Customer Success function from the ground up and for hiring and leading a high-performing team of Customer Success Managers, Solutions Architects, and Techincal Support Engineers

Landing the Right CS Leadership Role

Key topics include:

• Preparations During Job Hunting for Advertised CS Positions
• Where CS Professionals can Find Potential New Roles
• Forming Relationship with Hiring Managers
• Types of Interview Process CS Professionals could Encounter
• Interacting with the Company Environment 
• How to Determine if it’s NOT the Right Company?

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

Emmanouil Mavrikos, VP of Customer Success, Mitek Systems