How Customer Success Creates Value for Meraki

 

Key topics include:

  • Understanding Customer Success in Meraki 
  • Challenges and Opportunities of Collaborating with  Resellers and Distributors 
  • Combination of Hardware and Software as a Solution 
  • Working with Customers as a Customer Success Manager 
  • Importance of Building Support from Customers and Resellers & Distributors 
  • Concept of a Success Formula
  • Importance of Onboarding Phase of Customers
  • Maximizing Value of Customer Success

 

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

Wojciech Maj, CSM, Cisco Meraki

By Published On: November 13th, 2019Categories: Latest Podcasts

Share This Story, Choose Your Platform!

Join Us

Recent Posts

Categories