Overview of the Practical CSM Framework
Three Stages and Seven Phases
Practical Guidance Within Each Phase
Within each phase, the CSM will find a list of tasks to accomplish, together with practical, step-by-step help and advice for actions to take to perform all of the tasks needed to successfully complete the phase.
Fully Customizable to Fit Your Requirements
Every organization is unique, and the Practical CSM Framework was designed with this in mind. The purpose of the framework is not to dictate to your company what tasks to do or what actions to perform. Rather, it is there to provide structure and guidance for you and your team to develop it’s own best practices.
Using the Pareto Principle (ie the 80/20 rule), you can immediately apply the majority of the framework directly, and customize any aspects of it that are necessary to make it fit your specific needs.