Cambridge Customer Success Meetup (Cambridge Tech Week Edition)
Cambridge Customer Success is an informal meetup of people working within Customer Success, in or around Cambridge. Come and join
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THE FUTURE OF CUSTOMER SUCCESS: 2025 & BEYOND
The Future of Customer Success: 2025 & Beyond brings together industry leaders and innovators to explore how data, AI, and
Behind the Strategy: The Tech Ecosystem Powering Scaled CX
When people talk about tech stacks, the conversation usually stops at a list of tools. But here’s the reality: the
Quality isn’t an Option; It’s the Key to Unlocking Long-Term Success
About this talk In light of recent high-profile network disruptions, the urgency for robust quality management to protect critical infrastructure
Kicking Off Client Conversations with Confidence in Direct Advisory Suite
About this talk Join this session to kickoff our new Client-Centric Webinar series- workshops dedicated to showcasing a typical client
Women in Customer Success Preparing for AI and Agents
AI in Customer Success is evolving quickly. What started with assistants that summarise calls or draft emails has now advanced
DeepTarget Customer Success Webinars
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
COFFEE & CONVERSATION
On September 25th, Wednesday Women cofounders Leslie Greenwood and Melissa Moody and Sarah Kiley from ChurnZero will host executive women in the DC area for delightful conversation and
2025 NYC Customer Success Week
Make real-life connections at our main event. We're bringing the entire Customer Success world to New York City for one
My First 90 Days Owning Customer Success: A CRO’s Playbook
For Gainsight’s Chief Revenue Officer, Marilee Bear, the first 90 days leading Customer Success were eye-opening. Complex incentives, fuzzy retention