Customer Success Webinars & Events Calendar
We host a variety of events including Customer Success webinars, live training, conversations with thought leaders, and panel debates. Additionally, we also list events from our partners. Browse and register for as many events as you like. We welcome suggestions for future events. Let us know if there’s a specific topic or guest you’d like us to cover. We’ll do our best to make it happen.
Closing the Value Gap: The New Frontier for Customer Success
Customer success has always been a hard function - the work of defining value, tracking it across a customer's journey,
Free live session: The end of the customer success platform era
Everyone’s talking about proactive customer success. Fewer teams are actually achieving it. Join us for a candid, operator-led conversation with
The New Rules of CS: Identifying Early Expansion Signals
Expansion is becoming harder to earn. In a market where it’s easier than ever to build and switch between products,
Scale CS with Partners
Scale CS with Partners Thursday 11 June · 16:00 CET · 30 min Partner-led growth is accelerating. More and more
Outcome-Based Pricing: What Actually Works
Outcome-based pricing is everywhere in the conversation—and nowhere near as common in practice as it might seem. In this session,
Executive Presence: The art of being seen, heard, & trusted to build success
In the second of our 'Building Bridges' series, 'Executive Presence' is an OpenText webinar in partnership with AchieveUnite, designed to
The handoff problem Your NRR is bleeding before onboarding ends
Don't be fooled into thinking your net revenue retention (NRR) is just a customer success metric. NRR is the result
DeepTarget Customer Success Webinar – June 2026
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
Webinar: Inside EHS Implementation: Behind the Scenes with Customer Success
Successful EHS software implementation depends on more than just the platform. It requires clear expectations, aligned teams, and a structured
Customer Success Festival London
We’re convening the leaders shaping the future of Customer Success for a fast-paced day of insight and collaboration, giving you
AI workflows for the overwhelmed marketer
capitalizing on it in ways that save time and drive better campaigns. Join us for a practical, operator-led session with
Meet the Success Engineer: What CS leaders need to know about the evolving technical CSM role
AI is absorbing the workflows that once filled a CSM’s week. The teams moving fastest have already rewritten their hiring profiles,
Submit Your Event
Does your company host Customer Success webinars or events? If so would you like to advertise them here on the Practical CSM? If the answer to the above two questions is “yes” then simply fill out the form to tell us about your event and we will be happy to include it in our schedule to view alongside our own events.