Welcome to Practical CSM
Subscribers
Active Users
Training Assets
Support Communities
What Our Students Say…
“The Academy is a very well organized learning platform, and the content is both easy to understand and enjoyable to use.”
“This is a well thought out portal containing detailed training content – I would definitely recommend it for all CS teams.”
“The platform is very easy to navigate, and the style and format of the video lessons is highly engaging.”
“I would highly recommend the Practical CSM Academy to anyone who is looking for training and certification on Customer Success best practices.”
“I’ve just completed my ‘Specialist’ certification on the Practical CSM Academy. Thank you for creating such a practical and useful platform for CS professionals.”
“First impressions… I gotta say – WOW it’s fantastic – love the production! Can’t wait to wrap myself up in the content!”
“I have recently completed Level Two of the CCSMP program and I am really enjoying it – your way of teaching is excellent!”