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Join our ever-growing community of Customer Success Managers by signing up for FREE membership here at PracticalCSM.com. Our members get access to a fully searchable catalog of literally hundreds of free Customer Success-related assets, including:

Free Membership Registration

To gain access to all our FREE content and to register to attend our FREE webinars, please complete the application form below and select “Register Now”.

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“Rants and Musings” – short, informal, online video clips typically lasting around 5ish minutes. Each video tackles just one specific CS-related topic that students have either selected or asked us questions about.

A schedule of live webinars and debates where training is provided or in-depth and lively discussion takes place on one or more important topics of the day. Open to all to attend (some events are free, some are paid for).

Podcast interviews with Customer Success leaders, experts and specialists from all over the world, talking about a wide range of CS-related topics from Outcome-based consulting to Scaling CS services and much, much more!

In depth articles that can be read online or downloaded in PDF format and which provide detailed explanation, advice and training on Customer Success Management best practices.