Team Training

Purchasing training for your team is not the same as buying training for yourself – generally it’s a lot more complicated.

You don’t just have to think about one person’s career development needs, you need to think about everyone’s needs, and on top of that of course you also have to think about the goals and objectives of your company. You need to be certain that the purchasing decision you end up making represents the best possible use of funds and delivers the best possible results for each individual team member, for the overall team, and for the company as a whole. 

There are three distinct aspects to team training that combine to create a comprehensive and holistic training experience for your team. Select a category or scroll down to learn more:

Certification

Complete, end-to-end training on Customer Success best practices, leading to a recognized “qualification” to prove competence at the relevant level from beginner to senior leader.

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Specialization

Deep-dive training, coaching and/or mentoring on one or more specific Customer Success-related topics, potentially with customization of content to meet specific situational requirements.

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CPD

Ongoing CPD (continual professional development) that enables learning at the point of need. Providing 24x7x365 access to a very wide range of Customer Success-related training assets.

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