Gold membership is our flagship product, incorporating certification, specialization and CPD in one package. Academy membership can be purchased in two variations – FULL and BASIC – and confers 12 months of access to the user at the level purchased.
FULL membership is aimed at the practising CSM and members are provided with four levels of complete certification training from basic through to advanced, incorporating syllabuses, online self study multimedia lessons, quizzes, exercises, workbooks and more. FULL members also get access to our comprehensive On Demand Library of CPD content as well as our exclusive, in depth schedule of Live virtual classroom events, making for a rich and comprehensive learning experience.
BASIC membership is ideal for those that need just a fundamental understanding of Customer Success basics.