The essential mindset shift for effective CS leadership
Newsflash: Customer success leaders everywhere are freaking exhausted. Not surprised? Well, what might surprise you is WHY that's happening. It
Newsflash: Customer success leaders everywhere are freaking exhausted. Not surprised? Well, what might surprise you is WHY that's happening. It
Customer Success automations & AI For Startups and Scaleups Scaling Customer Success? Automate Smart—Without Losing Customers. AI can help you
B2B Marketing, Sales, Customer, & Product Leaders March 31 – April 3, 2025 | Phoenix & Digital Master Buying Mayhem Everything you
Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and
About this talk Join us for a presentation from internationally renowned content strategy expert Rahel Anne Bailie on improving content
Data from TSIA’s 2024 Customer Success in Managed Services research journey reveals that many managed services providers (MSPs) are still in the early stages of establishing mature, customer success programs. This highlights a significant gap in leveraging customer success to its full potential within the MSP landscape.
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
Customer Success (CS) has transformed from a 1996 concept to a revenue-driving imperative, especially for SaaS and service-based businesses. In today's volatile market, proactive customer engagement, adoption, and retention are no longer optional—they're essential for reducing churn and maximizing Net Revenue Retention (NRR).
Join us for a live webinar hosted by Minna Vaisanen (Customer Success Strategist), featuring David Collard (Customer Success Leader), as they explore how data and analytics can drive more confident, informed decision-making in Customer Success.
Are you struggling to demonstrate the business value of customer satisfaction? Without clear metrics, it’s difficult to justify investments in