The essential mindset shift for effective CS leadership

Newsflash: Customer success leaders everywhere are freaking exhausted. Not surprised? Well, what might surprise you is WHY that's happening. It

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Customer Success Automations for Startups & Scaleups

Customer Success automations & AI For Startups and Scaleups Scaling Customer Success? Automate Smart—Without Losing Customers. AI can help you

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

B2B Summit North America

B2B Marketing, Sales, Customer, & Product Leaders March 31 – April 3, 2025  |  Phoenix & Digital Master Buying Mayhem Everything you

Event Location:
Offline
Event Host:
Partner

Customer Success Summit | Denver | April 2025

Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Driving Business Value Through Customer Success in Managed Services

Data from TSIA’s 2024 Customer Success in Managed Services research journey reveals that many managed services providers (MSPs) are still in the early stages of establishing mature, customer success programs. This highlights a significant gap in leveraging customer success to its full potential within the MSP landscape.

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

DeepTarget Customer Success Webinar Series

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

Customer Success: From Cost Center to Revenue Driver

Customer Success (CS) has transformed from a 1996 concept to a revenue-driving imperative, especially for SaaS and service-based businesses. In today's volatile market, proactive customer engagement, adoption, and retention are no longer optional—they're essential for reducing churn and maximizing Net Revenue Retention (NRR).

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

How to Decide Smarter: Data & Analytics in Action

Join us for a live webinar hosted by Minna Vaisanen (Customer Success Strategist), featuring David Collard (Customer Success Leader), as they explore how data and analytics can drive more confident, informed decision-making in Customer Success.

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

The ROI of Customer Satisfaction: How to Measure and Maximize It

Are you struggling to demonstrate the business value of customer satisfaction? Without clear metrics, it’s difficult to justify investments in

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner