Support x Success: Building Collaborative Customer Workflows
We’ll show you how customer support and success teams can build collaborative workflows, share account context, and act on the same
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How Customer Success Teams Can Build Revenue AI Agents (Live Build)
This 𝗟𝗶𝘃𝗲, 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝘀𝗲𝘀𝘀𝗶𝗼𝗻 will show 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 and 𝗽𝗿𝗮𝗰𝘁𝗶𝘁𝗶𝗼𝗻𝗲𝗿𝘀 how to build a revenue-focused AI agent that turns
Customer Success Is A Lie: Why We Should Keep Believing In It!
RSVP today to join me on Wednesday, January 7, 2026 at 11 AM CT, as I kick off the New
Webinar How to Talk Expansion Without Feeling Salesy
Most teams know expansion is critical to driving NRR. What’s less clear is how to approach those conversations in a
Customer Success as a Growth Engine: How Early-Stage Startups Can Build Scalable CS Foundations
Customer Success is one of the most underestimated growth drivers in early-stage startups. Yet the right CS foundations can dramatically
Set up for success: Proven readiness tactics to accelerate identity outcomes
Discover readiness tactics—frameworks, training, and metrics—to accelerate identity outcomes from day one.
Agents Unplugged: Your Playbook to Deploying Post-Sales Agents
Forget the future. AI Agents are here, and they’re already rewriting the playbook for Customer Success. The best teams aren’t
CCO Online: Making AI Real in Customer Success
AI has moved beyond experimentation — it’s now transforming how Customer Success organizations deliver measurable business outcomes. Yet many teams
How to Talk Expansion Without Feeling Salesy
Most Revenue teams know expansion is critical to driving NRR, especially as net-new business becomes harder to come by. What’s
Customer Success: Successful Communication as a tool of a CSM
▶️ When? Jan 28, Wed, 17.30 - 19.30 ▶️ Where? Kaisaniemenkatu 4, 00100 Helsinki, 3rd floor, Refined office ▶️ Topic: