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Coffee Bar Conversations – The Role of AI in Customer Success

August 25, 2022 @ 5:00 pm - 6:00 pm

Artificial Intelligence – AI – is without a doubt on the rise, and is often found in the news right now, with debates around what AI really means for humanity and whether AI is truly “intelligent” or even perhaps “alive” and “conscious” and if so what that might mean for it and for humans. Leaving the more philosophical side of AI aside for a moment, now might be a good time to start asking “What impact is AI likely to have on the CS profession, both in the short term and in the longer term as AI inevitably becomes more intelligent and less expensive?” Join Rick in discussion with Jason Noble, VP of Customer Success for Vinli as they debate this important topic.

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