Customer Contact Week’s flagship annual conference has been connecting CX leaders for more than 25 years and offers interactive workshops, think tank discussions, case study sessions, networking opportunities, and speaker meet and greets. At Customer Contact Week Las Vegas, you have more at your fingertips than anywhere else in the world. This is the annual gathering of customer contact leaders where you will find the tools, technology, and techniques to drive your business endeavors to new heights.will find the tools, technology, and techniques to drive your business endeavors to new heights.