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Thriving in the Growing Field of Customer Success

March 2, 2023 @ 6:00 pm - 7:00 pm

| Free

About

Over the past few years, the discipline Customer Success has exploded. As the industry grows, so do the open roles—and the number of people applying for those lucrative positions. So what does it take to thrive in this emerging field? How is it different from customer service, or customer support? What is customer success management? And what is the connection between Customer Success and Sales?

LinkedIn Learning instructors Rick Adams of Practical CSM and Robbie Kellman Baxter will be discussing these topics and more during their Office Hours on Thursday, March 2, 2023.

Join us as we dig into what it takes to thrive in the growing field of Customer Success. Whether you work in a large organization or fast-growing startup, whether you’re new to the field or an experienced pro, you’ll find value in this session. Don’t miss it!

Please add your questions in the comments below or drop them in the chat during the event, so the event can be as interactive as possible!

And in the meantime, enjoy their courses–for free:
Customer Success Foundations https://bit.ly/3CRw8jt
Sales: Customer Success https://bit.ly/3fR4Mk8

*This is part of Robbie’s Office Hours Series for LinkedIn Learning, featuring some of her favorite instructors discussing some of business’ most important skills.

🎙All live sessions will be recorded and accessible through this link. Please RSVP to receive notifications and access the recordings. See less

Speakers

Robbie Kellman Baxter’s picture

Robbie Kellman Baxter  

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