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Practical CSM Building and Scaling an Efficient CS function for E-commerce Brands

Customer Success Masterclass for E-Commerce Brands

Building and managing a customer support function for a growing E-commerce brand is not for everyone. From staffing and hiring […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Customer Success Mindset by Jyo Shukla

Book Of The Month – Customer Success Mindset by Jyo Shukla

Unlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-centric organization goes beyond […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM
Practical CSM Webinar Secrets to Driving Customer Retention

Secrets to Driving Customer Retention

Want to know the secrets to keep customers happy and driving growth? Learn how Schneider Electric cracked the case and […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM CS Gain Grow and Retain CSM Office Hours

August CSM Office Hours

Are you a CSM who is building and scaling customer success at B2B SaaS companies? Whether you are experienced or […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Customer Success Cafe background

Customer Success Café Helsinki – The Reboot Edition

Welcome to the next edition of the Helsinki Customer Success Café! After 2 years of a corona-break, it’s time to meet […]

Event Fee:
Free
Event Location:
Offline
Event Host:
Partner
Practical CSM CS Gain Grow and Retain CS Ops Office Hours

August CSOps Office Hours

Topic: Scaling Customer Success with a Digital First Approach Teresa Chu is a full-stack marketer with skills spanning from writing/storytelling,

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM CSN Cafe Online Event

In-Person CSN Cafe – Ireland

First IN-PERSON Customer Success Cafe in Dublin for over 2 years! This Cafe is designed for Customer Success Professionals of

Event Location:
Offline
Event Host:
Partner
Practical CSM Stakeholder Management August 2022 Hosted by Rick Adams

Basic CSM – Stakeholder Management

Customer Success Management is one of those roles that sits in the middle of many existing duties. It takes aspects

Practical CSM Virtual Customer Success Creator Meetup August 24, 2022

Customer Success Creator Meetup

Totango is launching a Customer Success Creator Community and we want you involved! About this event The Totango CS Creator

Practical CSM Webinar How to be a more effective CSM

From overwhelmed to over quota: How to be a more effective CSM

Wednesday, August 24, 2022, 2:00 - 3:00 PM EDT As a Customer Success Manager (CSM), if you feel overwhelmed, overworked,

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
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Practical CSM, Practical CSM Framework, Practical CSM Hub, Practical CSM Academy, Certified Customer Success Management Professional (CCSMP) and Customer Success Management Essentials (CSME) are trademarks of Marek Malinowski.

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