TSIA tracks an index of fifty of the largest, publicly traded, global providers of technology services named The Technology and

Wednesday, January 25, 2:00 - 3:00 PM EST Join Rod Cherkas, author of the upcoming book The Chief Customer Officer Playbook,

An informal catch up for Customer Success Managers of all levels to meet, learn & discuss challenges over a drinks

The rapid pace of innovation and business model transformations across the technology industry put increased pressure on product management. This […]

An increasing number of technology companies are hiring Chief Revenue Officers (CROs) to lead their revenue generation efforts. Sales and

Since TSIA started its XaaS Channel Optimization research efforts in the spring of 2019, TSIA has been on a quest […]

Join our host Minna Vaisanen and her guest Deborah Andrews, Director, Customer Office Operations at Unit4, as they discuss the latest […]

Our guest for February is Tae Hea Nahm and our topic is The Importance of Customer Success Management from an […]

About Over the past few years, the discipline Customer Success has exploded. As the industry grows, so do the open […]

Embracing the new future of privacy means embracing privacy software // Live Thursday, March 2 at 11am PT / 2pm ET

🗓 Date: March 8, 2023 📍Venue: Virtual What is Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer […]