(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.data-privacy-src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NXKNDHB');
loader image
LinkedInYouTube

Events Search and Views Navigation

Event Views Navigation

Today
Practical CSM Scaling Customer Success with Data and Insights Featured Keynote

Scaling Customer Success with Data and Insights

Whether your Customer Success organization has 100, 1,000, or 10,000 employees, it never feels like enough. With thousands of commercial […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM How to Grow Net Revenue Retention

How to Grow Net Revenue Retention

Agenda How do you build your Sales and Customer Success organization to enable NRR growth? What does your ideal Customer […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM CS Gain Grow and Retain CS Ops Office Hours

October CSOps Office Hours

Thursday, October 20, 2022 11:00am - 12:00pm ET Host: TBD Topic: TBD REGISTER NOW ---------- Are you in CS Operations […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM How to use AI to Scale Customer Success and Reduce Churn

How to use AI to scale customer success & reduce churn

Regardless of your company’s size, target market, or demographics. I'm sure the most serious issue you've faced or will face […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM webinar Marketing's Role in Customer-Led Growth

Marketing’s Role in Customer-led Growth

Many SaaS companies are talking about making a shift to customer-led growth. But what does customer-led growth really mean, and […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

CD Release Notes Highlights – Q3 2022 Quarterly Review

Are you an ASC looking for an easy way to keep up with the most impactful changes from the Continuous […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM 4 steps to Improve personalization using data

AI for Marketers: 4 Steps to improve personalization using data

Automation powered by AI is a critical tool for marketers to drive efficiencies and performance across their campaigns. However, success […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Webinar Aligning Sales with Customer Success

Aligning Sales with Customer Success: Why and How?

Aligning Sales and Customer Success is not an easy task. What happens if you disregard it? We ask Jeff Heckler, […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Time Management

Basic CSM – Time Management

The single most precious resource we have is "time" because without it we can do nothing at all, and we […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM
Practical CSM Smarter Not Harder: How to Create a Bionic CS Organization

Smarter Not Harder: How to Create a Bionic CS Organization

Operationalizing and optimizing your CS organization can take many forms. How do you want to take advantage of technology? Where […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Export Events

Contact

Enquiries: sales@practicalcsm.com
Support: support@practicalcsm.com
Helpdesk: https://practicalcsm.freshdesk.com/

Important Links

For Organizations
Free 45 min Training Strategy Session
Book a Practical CSM Academy Demo

For Individuals
Certifications
Courses

© Copyright 2019 -  | Practical CSM | All Rights Reserved

Practical CSM, Practical CSM Framework, Practical CSM Hub, Practical CSM Academy, Certified Customer Success Management Professional (CCSMP) and Customer Success Management Essentials (CSME) are trademarks of Marek Malinowski.

View Cart Checkout Continue Shopping
We use cookies for a better experience. By using this site, you agree to our privacy policy. Ok
Go to Top