Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make

ABOUT COFFEE BAR CONVERSATIONS Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up

Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer […]

We spend a lot of time gathering and chasing data. We have the feeling that the more we know the […]

It's been an interesting couple of months hasn't it? Break-neck hyper-growth has given way to reductions in market valuations, layoffs […]

Totango is launching a Customer Success Creator Community and we want you involved! About this event The Totango CS Creator […]

Building and managing a customer support function for a growing E-commerce brand is not for everyone. From staffing and hiring […]

Unlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-centric organization goes beyond […]

Want to know the secrets to keep customers happy and driving growth? Learn how Schneider Electric cracked the case and […]

Are you a CSM who is building and scaling customer success at B2B SaaS companies? Whether you are experienced or […]

Discover Financial Services - best practices & lessons learned. Live Webinar Accenture & Oracle 9:00 PT | 18:00 CET Learn […]

Welcome to the next edition of the Helsinki Customer Success Café! After 2 years of a corona-break, it’s time to meet […]