Do you know if your customers are utilizing key facets of your product suite? Do you know which features are

Join our panel discussion with three CS experts to understand how to boost customer success with efficient client education Our

When you buy Jama Connect, you’re not just buying the #1 requirements management solution on the market. Our Customer Success

During this Master Class, guest Alessandra Conca, Manager Customer Onboarding at Hubspot, will teach us how to construct a winning strategy for

It’s a challenging time in the world -- and in the world of SaaS. With investments slowing and multiples down,

Every job needs to be measured to determine how well it is being performed and therefore to know both who

Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER

Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make

ABOUT COFFEE BAR CONVERSATIONS Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up

Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer

We spend a lot of time gathering and chasing data. We have the feeling that the more we know the

It's been an interesting couple of months hasn't it? Break-neck hyper-growth has given way to reductions in market valuations, layoffs