Do you know if your customers are utilizing key facets of your product suite? Do you know which features are […]

Join our panel discussion with three CS experts to understand how to boost customer success with efficient client education Our […]

When you buy Jama Connect, you’re not just buying the #1 requirements management solution on the market. Our Customer Success […]

During this Master Class, guest Alessandra Conca, Manager Customer Onboarding at Hubspot, will teach us how to construct a winning strategy for […]

It’s a challenging time in the world -- and in the world of SaaS. With investments slowing and multiples down, […]

Every job needs to be measured to determine how well it is being performed and therefore to know both who […]

Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER […]

Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make

ABOUT COFFEE BAR CONVERSATIONS Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up […]

Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer

We spend a lot of time gathering and chasing data. We have the feeling that the more we know the

It's been an interesting couple of months hasn't it? Break-neck hyper-growth has given way to reductions in market valuations, layoffs […]