It’s a challenging time in the world -- and in the world of SaaS. With investments slowing and multiples down,

Every job needs to be measured to determine how well it is being performed and therefore to know both who

Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER

Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make

ABOUT COFFEE BAR CONVERSATIONS Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up

Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer

We spend a lot of time gathering and chasing data. We have the feeling that the more we know the

It's been an interesting couple of months hasn't it? Break-neck hyper-growth has given way to reductions in market valuations, layoffs

Totango is launching a Customer Success Creator Community and we want you involved! About this event The Totango CS Creator

Building and managing a customer support function for a growing E-commerce brand is not for everyone. From staffing and hiring

Unlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-centric organization goes beyond

Want to know the secrets to keep customers happy and driving growth? Learn how Schneider Electric cracked the case and