Creating Customer Moments at the Contact Level
Achieving personalized experiences is key to ensuring customer contacts recognize the value of your product and continue investing in it.
Free
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Metrics that Matter – Mastering Measurement for Digital Training Success
We’ll be the first to admit that measuring customer education can be tricky—but it’s something you have to get right
Free
Virtual Customer Success Network
Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the
Free
April 4 CS Leadership Office Hours
Join us on Thursday at 1pm ET, April 4, 2024 This series is meant for those in Customer Success Leadership positions who
Free
Supercharge 2024:The role of thought leadership in building trust and reputation
In our next Supercharge 2024 webinar, we’ll be taking a first look at the findings from our Thought Leadership Benchmark
Free
How to Rebuild a Successful Community
Communities are always evolving - but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight
Free
April 18 CS Leadership Office Hours
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you
Free
2024 SaaS retention benchmarks: How does your company compare?
As the B2B SaaS landscape continues to shift amid ongoing global changes, staying informed with the latest benchmarking data is
Free
Understanding the Heart of Your Team & Customers
Join us for a practical masterclass that will transform the way you engage with your teams and customers. Our speakers
Free
How to Achieve Net Zero and Retain Your Customers with AI and Automation
Join us on April 30th at 2:00 PM for a live LinkedIn webinar that explores the intersection of sustainability and
Free
May 2 CS Leadership Office Hours
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you
Free
Building Around Your Customer’s Needs
When it comes to your community strategy, we often think about our business goals - increasing self-service, building advocacy, reducing
Free