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CS Leadership Skills – Radical Creativity
CS Leadership Skills – Radical Creativity
Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their skills. Luckily Practical CSM is
Free
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Calendar of Events
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SALES AND CUSTOMER SUCCESS: PARTNERING TO PROTECT AND GROW YOUR CUSTOMER BASE
SALES AND CUSTOMER SUCCESS: PARTNERING TO PROTECT AND GROW YOUR CUSTOMER BASE
Join us August 2, 2023 11:00 AM PT / 2:00 PM ET CROs, CCOs and other top executives know how
Free
2 events,
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August 3 Leadership Office Hours
August 3 Leadership Office Hours
When Thursday, August 3 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS
Free
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Put the Login Box to Work: Increase Subscriber Acquisition and Retention
Put the Login Box to Work: Increase Subscriber Acquisition and Retention
Can you increase your subscribers with a login screen? Yep. —Live on Thursday, August 3 at 11am PT / 2pm ET— We
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Beyond Support: How Online Communities Drive Customer Success
Beyond Support: How Online Communities Drive Customer Success
On one hand, there’s delighting your customers and on the other, there’s growing your revenue. And achieving both in one
Free
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OPTIMIZE RENEWAL PERFORMANCE WITH THE CHANNEL
OPTIMIZE RENEWAL PERFORMANCE WITH THE CHANNEL
Join us August 9, 2023 11:00 AM PT / 2:00 PM ET Renewals are often the largest source of revenue
Free
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The Practical CSM Framework – Phase 7: Engagement Evaluation
The Practical CSM Framework – Phase 7: Engagement Evaluation
ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success
Free
3 events,
Customer Success Festival | Boston
🗓 Date: October 17 & 18, 2023 📍 Location: Boston What is Customer Success Festival? 🤔 We’re putting the brightest minds in the world […]
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August 17 Leadership Office Hours
August 17 Leadership Office Hours
When Thursday, August 17 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS
Free
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DeepTarget Customer Success Webinar – August 2023
DeepTarget Customer Success Webinar – August 2023
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
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TECHNOLOGY SUMMIT: BUILDING THE ULTIMATE CUSTOMER PORTAL
TECHNOLOGY SUMMIT: BUILDING THE ULTIMATE CUSTOMER PORTAL
Join us August 24, 2023 9:00 AM PT / 12:00 PM ET With the cost of a support incident averaging
Free
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CS Leadership Conversations – AI: Increased Productivity, or Cause of Redundancies?
CS Leadership Conversations – AI: Increased Productivity, or Cause of Redundancies?
The August edition of the "Customer Success Leadership Conversations" series features Jason Noble, VP Global Customer Success at Vinli, as
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GGR Live: Denver | Scaled Customer Success
GGR Live: Denver | Scaled Customer Success
It's Time to Shake Up Success Our prompt to carry our discussion: What scaled customer success programs are you planning […]
Free
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Women Leaders in CS – Customer Success + People Success = Business Success
Women Leaders in CS – Customer Success + People Success = Business Success
Women Leaders in Customer Success is a LIVE monthly podcast interview series aimed at exploring the minds and understanding the […]
Free
2 events,
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August 31 Leadership Office Hours
August 31 Leadership Office Hours
When Thursday, August 31 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]
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How to overcome Adoption Barriers to Retain Your Customers
How to overcome Adoption Barriers to Retain Your Customers
During this 30 minute session, we'll focus on 3 key areas: #1: How you can increase product usage with better […]
Free