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2:00 am
September 23, 2025 @ 2:00 am - September 24, 2025 @ 10:00 am

THE FUTURE OF CUSTOMER SUCCESS: 2025 & BEYOND

The Future of Customer Success: 2025 & Beyond brings together industry leaders and innovators to explore how data, AI, and

3:00 pm
September 23, 2025 @ 3:00 pm - 4:00 pm

Behind the Strategy: The Tech Ecosystem Powering Scaled CX

When people talk about tech stacks, the conversation usually stops at a list of tools. But here’s the reality: the

4:00 pm
September 23, 2025 @ 4:00 pm - 5:00 pm

Quality isn’t an Option; It’s the Key to Unlocking Long-Term Success

About this talk In light of recent high-profile network disruptions, the urgency for robust quality management to protect critical infrastructure

7:00 pm
September 23, 2025 @ 7:00 pm - 7:30 pm

Kicking Off Client Conversations with Confidence in Direct Advisory Suite

About this talk Join this session to kickoff our new Client-Centric Webinar series- workshops dedicated to showcasing a typical client

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Certified CSM Professional Level 1 (Basic)
Certified CSM Professional Levels 1-4 (Scholar)
Certified CSM Professional Levels 1-4 + CPD (Full)
Customer Success Management Essentials

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