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10:00 am
January 21 @ 10:00 am - 11:00 am

Set up for success: Proven readiness tactics to accelerate identity outcomes

Discover readiness tactics—frameworks, training, and metrics—to accelerate identity outcomes from day one.

4:30 pm
January 21 @ 4:30 pm - 8:00 pm

Agents Unplugged: Your Playbook to Deploying Post-Sales Agents

Forget the future. AI Agents are here, and they’re already rewriting the playbook for Customer Success. The best teams aren’t

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Certified CSM Professional Level 1 (Basic)
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Customer Success Management Essentials

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