AI ROI in Customer Success: Everyone’s Measuring AI Spend. Too Few Are Measuring Return.
Ziv Peled runs both the AI agenda and the customer relationship at AppsFlyer. He joins Dave Blake on the half
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Growth – Scaling Your Odoo Partnership & Increasing Revenue
Join us for the final episode of the Odoo Partner Journey Series, focused on helping partners scale their operations, strengthen
The Shift: How support became the new front line of customer success
How the most reactive team in the business became its most strategic, and what that means for how you organize
DeepTarget Customer Success Webinar – September 2026
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
How Do You Build a Selling Mindset in Customer Success Teams?
Everyone gets excited about new business — but where does most of your revenue actually come from? Renewals and uplift.
From Behavior to Business Value — Operationalizing Customer Experience
from business performance. In today’s digital, data-rich environment, that approach is no longer sufficient. Unfortunately, many organizations have taken a
Playing to Win: The Customer Success Post-Game Show
Are you ready for some... customer success? You've read the playbook. But are you playing to win? This isn't your
How agentic AI drives product adoption.
CS teams are expected to drive faster onboarding, stronger product adoption, and better customer outcomes, often without additional headcount. Traditional
Uncovering the Expansion Pipeline You Already Own
The signals that predict expansion readiness — product usage, champion movement, team growth — already exist inside your customer base.
Measuring What Matters: The Customer Operations Metrics That Drive Success
Not every metric tells the full story. Join CX Outsourcing for our September CXOS Webinar as we explore the Customer