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Customer Success Festival


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Driving excellence in customer success "Customer Success Collective couldn't have done a more amazing job creating a CS community that's […]

Event Fee:
$1295
Event Location:
Virtual
Event Host:
Partner

The Practical CSM Framework – Phase 3: Onboarding

ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

Your customer champion just left. Now do this.

A shift at the top of your customer's team is the single biggest predictor of customer churn. But it doesn't […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

THE STATE OF SUPPORT SERVICES 2023

Join us March 15, 2023 11:00 AM PT / 2:00 PM ET If your company provides remote services to customers […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

VALUE MANAGEMENT: WHY NOT NOW?

Join us March 22, 2023 11:00 AM PT / 2:00 PM ET With services revenue dominating the technology industry as […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Woman Leaders in CS – Value Realisation: Why and Why Now?

Women Leaders in Customer Success is a LIVE monthly podcast interview series aimed at exploring the minds and understanding the […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

Transitioning Into Customer Success as a Career

Transitioning Into Customer Success as a Career We Talk a Lot About Customer Success As a Career, But How Do […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
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Practical CSM, Practical CSM Framework, Practical CSM Hub, Practical CSM Academy, Certified Customer Success Management Professional (CCSMP) and Customer Success Management Essentials (CSME) are trademarks of Marek Malinowski.

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