Customer Success Webinars & Events Calendar
We host a variety of events including Customer Success webinars, live training, conversations with thought leaders, and panel debates. Additionally, we also list events from our partners. Browse and register for as many events as you like. We welcome suggestions for future events. Let us know if there’s a specific topic or guest you’d like us to cover. We’ll do our best to make it happen.
AMA: Ask Murray Anything
Meet your quarterly webinar for real talk on customer education, digital customer success, and what’s actually working right now. If
The New Rules of CS: Building a Renewal Engine That Doesn’t Rely on Heroics
Most renewal conversations start too late, and by the time someone steps in, the outcome is already shaped by months
Customer Success is a Lie: NRR is a Lagging Indicator
📅 RSVP NOW | Customer Success Is a Lie: LinkedIn Live Series 🗓 Wednesday, May 13, 2026, | 11 AM
Onboarding & Retention Summit
Turn onboarding into your strongest retention strategy. Learn how the most effective customer success teams cut early churn, build lasting
How AI Is Reshaping Customer Onboarding: Lessons From CS Leaders
Customer onboarding has always been the make-or-break moment in the customer journey. But right now, something fundamental is shifting -
Onboarding and re-boarding at 10x — without hiring
Onboarding and re-boarding at 10x — without hiring Thursday 21 May · 16:00 CET · 30 min Onboarding is the
DeepTarget Customer Success Webinar – May 2026
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
Free live session: The end of the customer success platform era
Everyone’s talking about proactive customer success. Fewer teams are actually achieving it. Join us for a candid, operator-led conversation with
The New Rules of CS: Identifying Early Expansion Signals
Expansion is becoming harder to earn. In a market where it’s easier than ever to build and switch between products,
Scale CS with Partners
Scale CS with Partners Thursday 11 June · 16:00 CET · 30 min Partner-led growth is accelerating. More and more
Executive Presence: The art of being seen, heard, & trusted to build success
In the second of our 'Building Bridges' series, 'Executive Presence' is an OpenText webinar in partnership with AchieveUnite, designed to
The handoff problem Your NRR is bleeding before onboarding ends
Don't be fooled into thinking your net revenue retention (NRR) is just a customer success metric. NRR is the result
Submit Your Event
Does your company host Customer Success webinars or events? If so would you like to advertise them here on the Practical CSM? If the answer to the above two questions is “yes” then simply fill out the form to tell us about your event and we will be happy to include it in our schedule to view alongside our own events.