From Signal to Revenue: How Agentic AI Changes the NRR Playbook

Customer Success teams aren’t short on customer data. The challenge is knowing what matters, where to focus, and how to act before risk or opportunity shows up in the forecast.

In this webinar, we’ll explore how agentic AI can help CS and Revenue teams move from fragmented signals to earlier decisions and coordinated action across retention and expansion.

You’ll learn how to:

• Use agentic AI to detect churn risk and expansion signals earlier across customer data, conversations, usage, and relationships.
• Decide which parts of the CS motion should be handled by agents and where human judgment matters most.
• Build a more proactive NRR operating model that connects customer signals to consistent action across the lifecycle.