Customer Success Webinars & Events Calendar

We host a variety of events including Customer Success webinars, live training, conversations with thought leaders, and panel debates. Additionally, we also list events from our partners. Browse and register for as many events as you like. We welcome suggestions for future events. Let us know if there’s a specific topic or guest you’d like us to cover. We’ll do our best to make it happen.

All Access: Future of CX 2024

In today's cutthroat business arena, customer experience is the key differentiator, with 89% of businesses competing primarily on this front.

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

The New Economics of Customer Service

Webinar Overview AI is changing the economics of customer service by breaking the linear growth model. Support teams no longer

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Chief Customer Officer Summit London

Get in a room with this exclusive network of C-suite customer leaders to network with your peers, discuss common challenges,

Event Location:
Virtual
Event Host:
Partner

December 5 CS Leadership Office Hours

Join us on Thursday at 1pm ET, December 5, 2024 This series is meant for those in Customer Success Leadership positions who

Event Location:
Virtual
Event Host:
Partner

The New Economics of Customer Service: Berlin

AI is changing the economics of CS The Intercom Team is thrilled to invite you to an in-person event in

Event Location:
Offline
Event Host:
Partner

Rapid Recovery at Scale: Minimize Downtime, Maximize Productivity

About this talk In today's fast-paced digital world, downtime can mean lost revenue, damaged reputation, and compromised customer satisfaction. That's

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

The New Economics of Customer Service: London

AI is changing the economics of CS The Intercom Team is thrilled to invite you to an in-person event in

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Customer Success Summit Washington, D.C.

Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and

Event Location:
Offline
Event Host:
Partner

Customer Success Summit Austin

Join leading CS experts in Austin as they showcase real-world case studies, essential strategies, and innovative tools. Dive deep into

Event Location:
Offline
Event Host:
Partner

Submit Your Event

Practical Customer Success Management border

Does your company host Customer Success webinars or events? If so would you like to advertise them here on the Practical CSM? If the answer to the above two questions is “yes” then simply fill out the form to tell us about your event and we will be happy to include it in our schedule to view alongside our own events.